Improving Public Healthcare Services Quality Project


This study was conducted in response to Rasheed for Integrity and Transparency request and the Ministry of Health to evaluate and improve the quality of health care in the public sector by studying the satisfaction of the  beneficiaries receiving medical services in the Ministry of Health hospitals and to obtain a deeper and more accurate understanding of the services provided  to identify and analyze and narrow the gap between what is currently applied and the level required to reach it with proper planning, implementation, monitoring and evaluation.

Health Study

Executive Summary